To provide high-quality transcription services by capturing every detail of the recording to our clients.
All transcriptions are proofread twice before being delivered. In the case of five or fewer flagged items (see Transcription Guidelines), we will make every effort to accommodate your request for corrections at no charge. However, we cannot be responsible for bad audio. If large sections of the audio (more than five flagged items) were unintelligible, we will only make corrections on a payment basis. Price will depend on the amount of re-work required.
We can accept virtually all audio/video formats. We prefer not to work with cassette tapes for two reasons. The quality is inferior to digital recordings which may, sometimes, result in a less than perfect transcript. We must also take the extra step of digitizing the audio for assignment to our transcriptionists. However, we’ll work with you to come up with an optimal solution
We prefer payment via Payoneer and Wise for the first job that Transcribers Digest completes for you. It’s fast, safe and allows you to pay using any credit card even if you don’t have an account. For ongoing projects, Transcribers Digest may arrange to bill monthly.
24/7. However, turnaround times are based on business days (Monday through Friday). For example, a 24-hour TAT submitted on Friday at 3:00 pm will be available on the following Monday by 3:00 pm. Exceptions can be made for extreme emergencies at an extra charge.